Privacy Policy
Last updated: 2 February 2026
This Privacy Policy explains how ISSA Foundation (“we”, “us”, or “our”) collects, uses, stores, and discloses personal information from visitors to https://issafoundation.in/ (the “Website”). We have written this policy in simple, clear language so donors, volunteers, beneficiaries, and visitors can understand what we do with data.
1. Information we collect
We collect two kinds of information:
a. Information you give us voluntarily
Name, email address, postal address, phone number.
Donation and payment information when you donate (payment details are collected and processed by our payment provider).
Volunteer or beneficiary information when you register for programs (education, contact details, necessary background information).
Messages, inquiries, and any files you upload when contacting us.
b. Information collected automatically
Technical data such as IP address, browser type, device type, pages visited, and timestamps (collected via server logs and cookies).
Analytics data (see Cookies & tracking below).
We collect only the information needed to deliver and improve our services.
2. How we use your information
We use personal data for purposes that include, but are not limited to:
Processing donations, issuing receipts, and providing acknowledgements.
Communicating with you about programs, events, volunteering opportunities, and updates (only if you consent or where permitted by law).
Administering programs and services (for beneficiaries, volunteers, and partners).
Responding to inquiries and support requests.
Improving and securing the Website, and analyzing usage to improve our work.
Fulfilling legal and regulatory obligations (for example, maintaining financial records for audits or tax filings).
We will not use your data for unrelated commercial purposes and we do not sell your personal information.
3. Legal basis and consent
Where required by law, we obtain your consent to process personal data (for example, to send newsletters). You may withdraw consent at any time by contacting us (see Contact section). Processing that is necessary for compliance with legal obligations or for performance of a contract (such as processing a donation) will continue as required even if you withdraw consent for optional communications.
4. Data sharing and third parties
We share personal data only in limited, controlled circumstances:
Service providers: trusted processors who help us operate the Website and provide services (payment processors, email delivery services, hosting providers). They are contractually required to protect your data.
Legal requirements: if required by law, regulation, or court order, or to protect the rights, safety, or property of ISSA Foundation or others.
Aggregated or anonymized data: we may share non-identifying, aggregated data for reporting and research.
We do not sell, rent, or trade your personal information.
5. Data storage and retention
We keep personal information only as long as necessary for the purposes described (for example, to comply with accounting/tax rules or to operate our programs). When data is no longer needed, we securely delete or anonymize it. Our service providers may store data on secure servers; we require them to follow appropriate security practices.
6. Security
We implement reasonable technical and organisational measures to protect information from unauthorized access, misuse, loss, or alteration. Examples include secure server configurations, encrypted transmission (HTTPS), access controls, and regular system updates. While we take care to safeguard data, no internet transmission or storage system is 100% secure—if you have concerns about security, please contact us.
7. Cookies & tracking
We use cookies and similar technologies to:
Remember your preferences and improve site usability.
Collect analytics about how visitors use the site (via third-party analytics providers).
Most browsers allow you to block or delete cookies. Blocking cookies may affect site functionality (for example, staying logged in). Our analytics do not identify you personally unless you explicitly provide identifying information elsewhere on the site.
8. Your rights
Depending on applicable law, you may have rights such as:
Requesting access to the personal information we hold about you.
Asking for correction of inaccurate information.
Requesting deletion of your personal data where we are not required to retain it.
Withdrawing consent where we rely on consent for processing.
To make a request, contact us (see Contact section). We will respond in accordance with applicable law.
9. Children
The Website is not intended for children under 13. We do not knowingly collect personal information from children under that age. If you believe we have collected data about a child without parental consent, please contact us and we will take steps to remove it.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes indicates acceptance of the revised policy.
11. Contact
If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact:
Email: info@issafoundation.in
Postal (if needed): Use the contact/address on our Website.
This Privacy Policy is written for ISSA Foundation and is original content created for use on the official Website. You may adapt it as needed; if you want, I can tailor the language for donors, volunteers, or beneficiaries specifically.
Terms & Conditions — ISSA Foundation Website
Last updated: 8 February 2026
Welcome to https://issafoundation.in/ (the “Website”), operated by ISSA Foundation (“we”, “us”, or “our”). These Terms & Conditions (“Terms”) explain the rules for using the Website. By accessing or using the Website you agree to these Terms. If you do not agree, please do not use the Website.
1. Acceptance of Terms
By using the Website you confirm that you are at least 18 years old or using the Website under parental or guardian supervision. These Terms form a binding agreement between you and ISSA Foundation.
2. Permitted use
You may use the Website for lawful, non-commercial purposes related to our mission (learning about programs, making donations, volunteering, applying for support, contacting us). You may view, download, or print content for personal use only, provided you keep all copyright or proprietary notices intact.
3. User conduct
You agree not to:
Use the Website for illegal or fraudulent activities.
Post or transmit content that is unlawful, offensive, defamatory, obscene, or that invades another person’s privacy.
Attempt to gain unauthorised access to the Website, its servers, or other users’ information.
Use automated tools (bots, spiders) to scrape or harvest data from the Website without our written permission.
We reserve the right to remove content or block access where we believe a user has violated these Terms.
4. Donations and payments
If you donate through the Website, your donation is subject to the terms of the payment processor in use. When you make a donation, we will process it as described on the donation page and provide acknowledgement/receipt. Donations are generally non-refundable except where required by law or as specifically promised in the donation terms.
5. Intellectual property
All content on the Website (text, images, logos, videos, software) is owned by or licensed to ISSA Foundation and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.
6. User-provided content
If you submit content to the Website (for example, a testimonial, volunteer application, or comments), you grant ISSA Foundation a non-exclusive, royalty-free, worldwide right to use, reproduce, and display that content for purposes related to our programs and communications. Do not submit content that you do not have the right to share.
7. Links to third-party sites
The Website may link to third-party websites for convenience. These links do not imply endorsement. We are not responsible for the content, privacy practices, or accuracy of third-party sites—please review their terms directly.
8. Disclaimers
The Website and its content are provided “as is” without warranties of any kind. While we aim for accuracy, ISSA Foundation does not guarantee that information on the Website is complete, current, or error-free. We disclaim all implied warranties to the fullest extent permitted by law.
9. Limitation of liability
To the fullest extent permitted by law, ISSA Foundation, its officers, staff, and volunteers will not be liable for any direct, indirect, incidental, special, or consequential damages that arise from using the Website or relying on its content. If applicable law limits this exclusion, our liability will be limited to the maximum extent allowed.
10. Indemnification
You agree to indemnify and hold harmless ISSA Foundation and its affiliates from any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms or your use of the Website.
11. Termination
We may suspend or terminate your access to the Website at any time, with or without notice, if we reasonably believe you have breached these Terms or for operational reasons. Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, governing law) will continue to apply.
12. Governing law and dispute resolution
These Terms are governed by the laws of the Republic of India. Any dispute arising out of or relating to these Terms or the Website will be subject to the exclusive jurisdiction of the courts located in India.
13. Changes to Terms
We may update these Terms from time to time. When we do, we will post the revised Terms on this page with an updated “Last updated” date. Continued use after changes means you accept the revised Terms.
14. Contact
For questions about these Terms or any Website matter, contact:
Email: info@issafoundation.in